Atreo, a revolutionary start up SaaS RTSM company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Our mission is to create the ‘go to’ RTSM platform for the Pharmaceutical / Biotech industries, offering numerous advantages and efficiencies to both clients and internal team members, creating a solid foundation for clinical trial success in partnership with our clients.

As a Manager, Human Resources, your focus will be on overseeing the day-to-day HR administration while ensuring compliance, consistency, and efficiency in HR operations. You will play a key role in maintaining and evolving the employee handbook, managing the bonus plan, and owning the performance review cycle to support a high-performing and engaged workforce.

The Manager, Human Resources reports directly to the COO and collaborates across leadership and operational teams. This role offers opportunities for growth within the HR function as the company continues to scale.

Responsibilities:

• Develop and enforce company policies and procedures to ensure legal compliance and alignment with organizational goals.
• Manage and administer employee bonus plans, ensuring transparency and fairness in the process.
• Oversee the administration of payroll and benefits, ensuring accuracy and timely processing.
• Collaborate with department heads to address workforce planning and development needs.
• Handle employee relations issues and provide guidance on conflict resolution and performance management.
• Participate in the recruitment and onboarding process to attract and retain top talent.
• Conduct regular assessments of HR processes and implement improvements to enhance efficiency and employee satisfaction.
• Oversee compensation planning and employee review process
• Maintain accurate employee records and ensure data confidentiality.

Required Experience:

• Proven experience in HR management with a solid understanding of HR functions and best practices.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with employees and management.

Education and/or Certification Requirements:

• A bachelor’s degree in human resources, business administration, or a related field.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is desirable.

Other Skills / Requirements:

• Ability to handle multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Up to 10% business travel may be required.
• Solutions-oriented.
• Proactive, responsive, and organized.
• Excellent verbal and written communication skills.

Location:

USA

Compensation Range:

$90k-$130k dependent on experience

Atreo, a next generation RTSM / IRT company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Atreo’s modern RTSM solution offers numerous advantages and efficiencies to both clients and internal team members, creating a scalable foundation for clinical trial success in partnership with our clients. Atreo was founded by RTSM experts with a deep understanding of the historical challenges of RTSM delivery. Atreo has solved many of these challenges for our client partners, providing unmatched commercial advantages.

As a Software Engineer your focus will be on contributing to the core product deliverables by working closely with Product stakeholders and other team members.

Responsibilities:

• Develop architectures incorporating modern techniques and cloud technologies
• Implement code leveraging industry best practices
• Support deployed products throughout the SDLC, including Production
• Assist with product instantiation for individual studies
• Craft unit and integration tests for all functionality developed

Proficiencies:

• Conversant in both front and back-end technologies
• Strong communication skills with the ability to convey ideas to both technical and non-technical staff
• Familiarity with Agile methodologies
• Able to independently solve problems and suggest efficient and value-adding solutions
• Keep up to speed on emerging technologies and suggest inclusion within the product where applicable

Technical Proficiencies:

• SQL
• C#
• JS Frontend libraries (React.js preferred)
• Source Control Usage (git preferred)
• Containerization (preferred)
• AWS native applications (preferred)
• CI/CD Pipelines (preferred)

Professional Requirements:

• Bachelor’s degree
• 3+ years of software development experience
• Authorized to work in the United States

Location:

USA

Compensation Range:

$90k-$130k dependent on experience

Atreo, a next generation RTSM / IRT company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Atreo’s modern RTSM solution offers numerous advantages and efficiencies to both clients and internal team members, creating a scalable foundation for clinical trial success in partnership with our clients. Atreo was founded by RTSM experts with a deep understanding of the historical challenges of RTSM delivery. Atreo has solved many of these challenges for our client partners, providing unmatched commercial advantages.

The Quality Engineer will report to the Lead Automation Engineer and contribute to the automation test cases and process around Atreo’s automation framework. The individual will play a pivotal role in our testing strategies and will be responsible for test case quality within Atreo’s core product, Studio and for individual clinical trials.

Responsibilities:

• Write and review manual and automation tests
• Proficient with UI automation frameworks
• Write robust, repeatable automation tests
• Support deployed products throughout the SDLC, including Production
• Mentor staff on automation best practices
• Assist with product instantiation for individual studies

Proficiencies:

• Conversant in both manual and automation testing methodologies
• Strong communication skills with the ability to convey ideas to both technical and non-technical staff
• Familiarity with Agile methodologies
• Able to independently solve problems and suggest efficient and value-adding solutions
• Keep up to speed on emerging technologies and suggest inclusion within the product where applicable

Technical Proficiencies:

• Manual test case writing and execution
• Automation Frameworks (Cypress, Selenium etc.)
• Typescript / Javascript
• Source Control Usage (git preferred)

Professional Requirements:

• Bachelor’s degree
• 3+ years of software development experience
• Authorized to work in the United States

Location:

USA

Compensation Range:

$90k-$115k dependent on experience

Atreo, a revolutionary start up SaaS RTSM company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Our mission is to create the ‘go to’ RTSM platform for the Pharmaceutical / Biotech industries, offering numerous advantages and efficiencies to both clients and internal team members, creating a solid foundation for clinical trial success in partnership with our clients.

As a Manager/Senior Manager, Project Management, your focus will be on leading and supporting a team of Project Managers to ensure seamless project execution and exceptional customer satisfaction. You will oversee team performance, provide guidance on best practices, and drive continuous improvement in client services to maintain strong client relationships.

The Manager/Senior Manager, Project Management reports directly to the Head of Client Services and collaborates cross-functionally across Product, Engineering, and Business Development.

Responsibilities: 

• Lead and manage a team of project managers, providing guidance and support in daily operations and resource allocation. 

• Foster strong relationships with clients, stakeholders, and cross-functional teams to ensure alignment and communication. 

• Monitor team performance using appropriate tools and techniques, ensuring compliance with company standards and methodologies. 

• Identify opportunities for process improvement and implement best practices in project management. 

• Conduct regular team meetings and performance reviews, setting goals and objectives to drive team success. 

• Participate in client audits and track client health scores to maintain strong client relationships. 

• Provide mentorship to train and empower team members while simultaneously crafting plans to develop career growth 

• Support Atreo business development and client retention efforts 

Required Experience: 

• Extensive experience in project management, preferably in an operational leadership role. 

• Proven track record of managing teams to effectively handle project operations. 

• Strong communication and interpersonal skills. 

Education and/or Certification Requirements: 

• The candidate must possess at minimum a bachelor’s degree in a life sciences, supply chain management, or information technology field, or equivalent experience.  

• Clinical management and RTSM experience 

Other Skills / Requirements: 

• Leadership Competencies; Client focused, solutions focused, proactive, responsive, organized, highest quality deliverables. Excellent verbal and written communication skills. 

• Up to 25% business travel, namely for on-site client visits in support of sales opportunities, client User Acceptance Testing, client training and industry conferences. 

Location:

• USA

Atreo, a next generation RTSM / IRT company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Atreo’s modern RTSM solution offers numerous advantages and efficiencies to both clients and internal team members, creating a scalable foundation for clinical trial success in partnership with our clients. Atreo was founded by RTSM experts with a deep understanding of the historical challenges of RTSM delivery. Atreo has solved many of these challenges for our client partners, providing unmatched commercial advantages.

As a Product Delivery Manager your focus will be on designing and configuring clinical trials. Using your years of expertise, you will partner closely with Atreo customers, guiding them through the process and navigating study protocols to create robust and sustainable clinical trials.

Responsibilities

System Implementation:

• Expert implementation of client RTSM applications to enable client goals
• Primary sponsor contact during RTSM system design, responsible for the health of the client relationship working with clinical study teams to establish RTSM specifications and deliver state-of-the-art RTSM systems.
• Work with product development and QC to ensure study level applications are designed, configured, customized and tested to deliver a high quality, validated system to clients.
• Expert in Atreo’s Studio tool; identifying sponsor specific requirements, configuring study, overseeing customization and validation process of SDLC, facilitating sponsor review and approval as per Atreo SOPs.
• Conduct risk assessments on study designs per Atreo SOPs.
• Prepare the client systems for UAT and Production.
• Coordinate efforts towards system integration with 3rd parties such as CTMS, EDCs, CROs/shippers, etc.
• Work with client clinical supplies leads and provide expert consultation in establishing their initial supply settings.
• Primary support to Project Management (PM) during the study maintenance phase, including troubleshooting production issues and system change management.

Product Development:

• Identify operational business needs and collaborate with product development to influence RTSM product feature development, prioritization and strategy to ensure that the product meets client capability needs, improve the system’s efficiency and user-friendliness.

Required Experience:

• The position requires a minimum of 5 years (10 for senior) in experience in the clinical research field, particularly clinical supplies operations, RTSM delivery.
• Knowledge of US FDA Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) GCP regulations, Electronic Records; Electronic Signatures regulation (21 CFR Part 11) and EU Annex 11, and associated regulatory guidance documents.

Education and/or Certification Requirements:

• BS in a related field. Equivalent experience with at least 5 years in a related field may be considered.

Other Skills / Requirements:

• Industry experience of key product functionality (randomization, drug supply management, forecasting, natural language processing) is an asset.
• Leadership Competencies; Client focused, solutions focused, proactive, responsive, organized, highest quality deliverables. Excellent verbal and written communication skills.
• Up to 25% business travel, namely for on-site client visits in support of sales opportunities, client specification development, client User Acceptance Testing and industry conferences.

Professional Requirements:

• Bachelor’s degree
• 5+ years of RTSM/Life Sciences experience

Location:

East Coast, USA

Atreo, a revolutionary start up SaaS RTSM company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Our mission is to create the ‘go to’ RTSM platform for the Pharmaceutical / Biotech industries, offering numerous advantages and efficiencies to both clients and internal team members, creating a solid foundation for clinical trial success in partnership with our clients.

As a Project Manager your focus will be on acting as the first point of contact for ongoing clinical trials. Working closely with the Product Delivery Manager team and other internal stakeholders to deliver the best quality service to all of Atreo’s customers.

Responsibilities:

• Primary client contact for day to day operations in support of RTSM applications.
• Develop, implement and oversee sponsor communication plans, including service level agreements data management and support procedures, per Atreo SOPs.
• Coordinate efforts towards data uploads (users, sites, randomization lists etc.) in the different environments.
• Oversee client system UAT and system go live.
• Consult with client clinical supplies and operations leads to support system usage.
• Customer Support point of escalation for any system or support issues where required; develop training materials and train Customer Support staff on study application support procedures and client standards.
• Develop client and site system training manuals and deliver study training for clinical team
• Monitor study issues for trends to enhancement opportunities or additional training needs
• Participate in client audits
• Responsible for the health of the client relationships and tracking client Health Scores

Proficiencies:

• Professional technical support experience
• Strong communication skills
• Clinical management experience is highly desired.
• Supply chain experience is a plus.
• Experience with RTSM is a plus.
• Leadership Competencies; Client focused, solutions focused, proactive, responsive, organized, highest quality deliverables. Excellent verbal and written communication skills.
• Up to 25% business travel, namely for on-site client visits in support of sales opportunities, client User Acceptance Testing, client training and industry conferences.

Professional Requirements:

• Bachelor’s degree
• 3+ years of RTSM/Life Sciences experience

Location:

USA